Harmony 600 Replacement

Due to a clash with a toddler and my Harmony 555 all-in-one remote I bought a Harmony 600 in September last year. In the last month it’s been repeatedly rebooting/restarting. A new set of batteries sorts the issue out, but only for a couple of weeks, and then it starts happening again. There’s a thread on Logitech’s support site which talks about the problem, so it’s not an isolated issue.

The good thing is, that after raising a support ticket on Sunday, it only took a couple of message exchanges before they said it was faulty & shipped a new remote. They don’t even ask for the old one back, since they can de-activate it on their servers so that it can never be updated online.. pretty much rendering it useless, because there’s no way to update it without using their online app.

Kudos to Logitech for sorting this out so quickly! Really impressive.

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